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Frequently Asked Questions
Find the Answers to Your Questions Within Our FAQs

Does the ring come with an appraisal or does the center stone come with a GIA certificate?
Both appraisals and certificates are available for rings. GIA certificates are normally requested for larger and better grade diamonds.
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Can the ring be bought with a thicker or thinner shank than what is on a stock item?
Most rings are available with different shanks; 2mm, 3mm, and 4mm widths being the most popular.
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Can an eternity ring be sized?
Because of the nature of an eternity ring -made to a specific size with a set amount of stones- it is not likely that it may be sized. Occasionally this type of ring can be slightly stretched to compensate for tightness.  If it is made with a "sizing bar" there is more of a possibility that the size can be changed.
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Can a ring be seen before it is actually bought or returned after it is bought?
Some rings can be sent on memo if they are in our stock.  They may not be the exact ring wanted, but will give the buyer a look at what they want.  Rings on memo can be returned for full credit minus the postage.
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Can any size or shape diamond be set in the center?
Almost every ring we make can incorporate heads that accomodate centers ranging from 1/4 carat to 3 carats and larger.   Some rings with bezel type center heads are somewhat more restrictive, although there is usually another similar ring available that will fit your needs.
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Do all rings have matching wedding bands?
Almost every ring has a wedding band that matches.  Some are diamond bands and some are "tracer" bands without stones.  Engagement rings that do not have a specific matching band can usually be matched by doing some customization on another existing band.
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Will a certain style ring ever be discontinued?
It is very rare that a ring is ever discontinued, and would not happen for many years if at all.  Mercury's base of styles continues to grow -presenting the consumer with an ever widening choice of engagement and wedding rings.
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